PDQ Library:  Pairing Android Phone & Ford SYNC

Pairing an HTC Tattoo (Android 1.6) to Ford SYNC v3.2

I could not get my phone to pair at the dealer (with the usual comment that this was VERY unusual). The following instructions were provided from sync@ford.com.

A lot of smartphones take a special way of pairing called reverse pairing. Here are the steps to pairing a phone with reverse pairing.

Procedure for standard radio (no Navigation)

Do a master reset (may not be necessary if you've only tried to pair your phone).

[To scroll, press SEEK or the Up/Down arrows.]

  1. Press the Press OK. to enter the PHONE MENU.
  2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio display.
  3. Press OK to enter the SYSTEM SETTINGS MENU.
  4. Scroll repeatedly until ADVANCED appears in the radio display. Press OK.
  5. Scroll repeatedly until MASTER RESET appears in the radio display. Press OK.
  6. SYNC will ask you to confirm the reset. Press OK to confirm.

Reverse pairing - Standard radio

  1. Press the phone button to access the phone menu
  2. Scroll to Add Device and press OK
  3. It will say 'Find SYNC' and begin giving instructions.
    Do not follow the instructions - scroll up or to the left until it displays 'Find Devices'
  4. Set your phone set to discoverable mode before proceding.
  5. Press OK and SYNC will find your phone.
  6. Select your phone from the list of nearby devices and press OK.
  7. SYNC will ask for a PIN.
  8. Say a PIN clearly, such as, "zero zero zero zero".
    SYNC will repeat it back to you after you finish.
  9. Press OK.
  10. Your phone will now ask for a PIN number, enter the PIN.
  11. Press OK or enter on your phone, the phone and SYNC will attempt to make the connection.
  12. Look for a message indicating pairing has succeeded.
    If you are slow, it will time out and you will have to start over.
  13. This is just the start, but now you can use voice commands to do more things. Note: Many people have lost their phone connection after downloading their phone books. (See forums below.)

Reverse pairing - Navigation/GPS radio

  1. Press the phone button to access the phone menu
  2. Select Settings
  3. Select Add (Discoverable Mode must be set to ON in your phone)
  4. Select Find Other Devices
  5. Select your phone from the list of devices SYNC finds
  6. You will be prompted to enter a PIN on the keypad on your screen - try a 4-digit sequence
  7. Your phone will ask for a PIN number, enter the same one you entered on your vehicle
  8. After pressing OK or enter on your phone, they will attempt to make the connection

If you have tried all the instructions to get your phone paired and connected and still have failed, contact Ford Sync 800-392-3673 Mon-Sat 8:30am - 8 EST. And you should always search the forums below first to see if someone has a solution. Of course you can also book an appointment with your Ford dealer - free if the vehicle is under warranty.

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