What do you mean I am a dummy? I read about computers.
A preliminary look at the semiotics of the computer ‘How to’ press.
Group: Dave Willson, Peter Timusk, and Jason Glimmer
Student: Peter Timusk B.Math
Introduction
Back Ground for Semiotics
Plato, Aristotle, and other Greek philosophers began to categorize knowledge and create the ‘idea’ or a concept of an object separate from the reality of the object. Leibniz followed up on this abstraction of reality as described by Martin Davis in his book, The Universal Computer:
This project will look at some of the signs that occur in the computer ‘how to’ press. Without a doubt, the computer press has become a prolific publisher. A number of years ago there were no computer bookstores in Ottawa; now there are quite a few computer bookstores. While there was always a market for ‘how to’ books, the complexity of the computer, and its attendant software, has meant that books on ‘how to’ use computers are many.
In a study of computer adoption in Kenya and the Ivory Coast, Author Bennetta Jules-Rosette uses mostly the semiotic narrative program of A.J. Greimas to look at the symbolic progression of events. [2] This method is used "to interpret responses to the computer and its attributes in the workplace" [3] in Jules-Rosette’s book.
In semiotic analysis, one can look at the ideology of the signs. [4] In looking at the computer press, Rob Kling has identified the thread of utopian and anti-utopian meanings. [5] Some writers feel computers are good; and some writers feel computers are bad. In general, computer ‘how to’ books are written in the utopian theme. At least, if you get a computer to complete some goal by reading one of these books, that is productive, functional, and a good use of computers. Kling looked at the narrative truth of computer books and more particularly the social meaning in books about computers. This essay hopes to limit itself to computer ‘how to’ books not all books written about computers. The project will not look so much at the narrative although the analysis will not ignore the story these books tell. In a sense the ‘how to’ books are more practical than utopian.
There is an assumption with these books that the reader is learning
‘how to’ do something by reading. Reading then, is a way to learn. Obviously,
these books support literacy. They support computer literacy. As my Partner
on this project Dave Willson suggested, these books like the ‘Dummies’
guidebooks make it seem that the topics they cover can be learned by those
who might be of limited intelligence. In a sense these book demystify the
‘Thinking Machine’.
Methodology Section
There was an attempt early on to study the extent of the sales of these types of books but the publishers would not return calls and they claimed that sales figures were secret. Searches both with the help of a librarian and database searches of the microcomputer press index showed that this computer press explosion seems to have not been covered as of yet in the academy. Although the proliferation of literature in digital form has received quite a lot of study, the study of the explosion of literature about digital machines is still very much a new area. So, no large list of all computer ‘how to’ books was used.
As the computer is here to stay, it can be assumed there will always
be books for learning ‘how to’ do things with computers. In addition, it
is assumed that there are a finite number of titles. However, not having
resources to study the whole of computer ‘how to’ books, I chose an easy
sample of these books. In an article on fear of crime in the media, researchers
looked at British films and newspapers. [6] They
chose to look at a sample of all films and newspapers since 1945. The project
at hand also uses a sample of all computer help books. The actual books
chosen for analysis were books I own for four publishers. Here on the next
page is a table of these books. This is a complete list, of the books I
own for these four publishers: IDG, QUE, O’Reilly, and MIT. These books
include a few books from MIT, a sort of high brow press. The IDG books
include some none Dummy books. There is one QUE book that is not an Idiots
Guide. O’Reilly typically publishes books for using UNIX
Table of Books I Own Published by Four Publishers
Title | Author | Publisher | Date |
Linux for Dummies | J. Hall | IDG |
1999
|
SQL for Dummies | A. G. Taylor | IDG |
1998
|
Network+ Certification for Dummies | R. Gilster | IDG |
1999
|
Access 97 for Dummies | J. Kaufeld | IDG |
1996
|
Netscape Composer for Dummies | D. S. Ray, E. J. Ray | IDG |
1997
|
1-2-3 for Dummies | J. Walkenbach | IDG |
1993
|
Mac OS 8.5 for Dummies | B. Levitus | IDG |
1998
|
Mac OS 7.6 Bible | L. Poole | IDG |
1997
|
Javascript Handbook | D. Goodman | IDG |
1996
|
Macworld Creating Cool Webpages with HTML | D. Taylor | IDG |
1995
|
Web Media Magic | K. Hampton | IDG |
1996
|
The Complete Idiots Guide to XML | D. Gulbransen | QUE |
2000
|
The Complete Idiots Guide to Office 97 | J. Kraynak | QUE |
1998
|
Using the Macintosh with System 7 | L. S. Rann | QUE |
1992
|
Unix for Fortran Programmers | M. Loukides | O'Reilly |
1990
|
Computer Crime | D. Icove, et. La. | O'Reilly |
1995
|
Building Linux Clusters | D. H. M. Spector | O'Reilly |
2000
|
PERL in a Nutshell | Ellen Siever, et. La. | O'Reilly |
1999
|
Office 97 Annoyances | W. Leonhard, et. La. | O'Reilly |
1997
|
Year 2000 in a Nutshell | N. Shakespeare | O'Reilly |
1998
|
MySQL and mSQL | R. J. Yarger, et. La. | O'Reilly |
1999
|
Evil Geniuses in a Nutshell | J.D. Frazer | O'Reilly |
2000
|
The Computer Comes of Age | R. Moreau | MIT |
1981
|
Cyber-Space and the Law | E. Cavazos, G. Morin | MIT |
1996
|
The High Performance Fortran Handbook | C. H. Koelbel, et. La. | MIT |
1994
|
|
|||
To "uncover some of the wider political and sociocultural factors relating to these texts"[7] is what Joyce Davidson’s, accounting of the method of the critical discourse analyst, Norman Fairclough suggests. I will now explore these factors a little before analysing the signs in these texts.
One factor that is most important to computers and the practical application
of computers is the sociocultural workplace where these books are used.
I suspect this near environment is very diverse. It could include High
Technology Companies, Schools, and Businesses of other kinds. As well as,
would be included, Charities, and Government. In this way these texts,
affect both, social and business policy. As well as, this near environment,
these texts, function in a near psychological realm as tools of education.
Here I believe they empower the successful reader.
Book: MySQL & mSQL
Contents of Preface [section titles]
Contents of introduction [Section titles]
Taking a further sub sample of the books this is how I choose which books to analyse. For O’Reilly I left out Evil Geniuses in a Nutshell because it is a Cartoon book and not a ‘how to’ title. Only the Dummies Guide books for IDG were chosen. For QUE I used only the Complete Idiots Guide books, only two books. I did not cover the MIT books as these books were considered not ‘how to’ books in my opinion.
Here is a table for this part of the analysis.
Book | Purpose section title | Ideology | Audience section title | Status |
IDG | ||||
Linux for… | About this book | How to | Foolish Assumptions | Basic user |
SQL for… | About this book | How to | Who Should Read This Book | SQL user |
Network + | Why Use This Book | Knowledge | Introduction | Cert. Seeker |
Access 97 | Introduction | How to | You Don't Need To Be a Nerd.* | Basic user |
Netscape | About this book | How & Info | Who are you? | Variable |
1—2—3 | How You Can Use This Book | Reference | N/A | N/A |
MacOS8.5 | Why a Book for Dummies? | Info | N/A | N/A |
QUE | ||||
XML | Introduction | How to | Introduction | Professional |
Office 97 | Welcome to …Office 97 | How to | N/A | N/A |
O'Reilly | ||||
Unix for… | Why Learn Unix | How to | Why Learn Unix | Programmer |
C. Crime | About this book | Knowledge | About this Book | Law Worker |
Building… | Intended Audience | How to | Prerequisites | Programmer |
Perl… | Preface | Reference | Preface | Programmer |
Office 97 | Preface | How to | The Book's Audience | Any User |
Year 2000 | Preface | Reference | Preface | Users 1999 |
MySQL… | Purpose | Guidebook | Audience | Database User |
I did not have time to analyse the books further in terms of words.
I now turn to the analysis of the visual signs in the books.
Visual Signs:
Covers:
Note: see the attached web page print out of the some of covers.
The covers of the books use uniformity to establish the publisher’s brand. The covers of the Dummies and Idiots books used loud colours and simple graphic art. Whereas the O’Reilly books use prints and white space for their covers. It seems the O’Reilly covers must cost more money as each print must be licensed and is at least more complex to print than the Dummies and Idiots books.
Cartoons:
Both of the Dummies and Idiots books use cartoons at the beginning of each section or chapter. This seems to show the humor attempted in the narrative of these books. Cartoons are a sign that implies humor. The O’Reilly books do not use cartoons.
Margin drawings/icons.
The Dummies and Idiots books use icons and drawings. The icons are flashy
cartoons. The drawings are generally formal in these books. The O’Reilly
books also use drawings but humor is not implied.
Conclusions
O’Reilly books aim their covers at a higher status reader. The use of
white space and prints suggests an art gallery. The prescribed reader section
of these books seems to match this with a higher employment status for
these books. It seems that these books are tools in the job market as well.
The requirements of employment ads in the newspaper seem to match the topics
of the books. I think one of the hidden or not so hidden factors that are
sociocultural is the ability of these books to improve one’s employability.
These books impart skills in the computer work field. The fact, that these
books use humor and the ‘any user’ status indicate to me that there are
a diverse set of users of computer these days. These books must be usable
and readable by a wide array of personalities. The humor used opens these
books to a wider audience. The humor also allows the access to computers
to a wider set of people. Computer work in the late seventies was boring.
Now days as the computer saturates the working world it needs to be less
boring more user friendly. It seems the computer press has also become
friendlier to match.
End notes
M. Davis, The Universal Computer, The Road from Leibniz to Turing (New York, NY: W.W. Norton & Company, 2000) at 5.
2 B. Jules-Rosette, Terminal Signs, Computers and Social Change in Africa (New York, N.Y.: Mouton de Gruyter, 1990) at 28.
4 J. Bignell, Media Semiotics, an introduction (Vancouver, B.C.: Manchester Press, 2002) at 24.
5 R. Kling, Reading "All About" computerization, in ed. Arge, P. E., & Schuler, D., Reinventing Technology, Rediscovering Community: critical explorations of computing as a social practice (Greenwich, CT: Ablex Publishing Corporation, 1997) at 20.
6 R. Reiner, S. Livingstone, J. Allen, No more happy endings? The media and popular concern about crime since the Second World War, in eds. Hope, T. and Sparks, R., crime, risk and insecurity pp. 107-125, (New York, N.Y.: Routledge, 2000) at 110.
7 J. Davidson, All in the Mind?:
Women, Agoraphobia, and the subject of Self-Help, in Davidson, J. et
al. Subjectivities, Knowledges, and Feminist Geographies, The Subjects
of Ethics and Social Research (New York, N.Y.: Rowman and Littlefield
Publishers, Inc., 2002) at 17-18.
Works Cited
Bignell, J., Media Semiotics, an introduction (Vancouver, B.C.: Manchester Press, 2002).
Davidson, J., All in the Mind?: Women, Agoraphobia, and the subject of Self-Help, in Davidson, J. et al., Subjectivities, Knowledges, and Feminist Geographies, The Subjects of Ethics and Social Research (New York, N.Y.: Rowman and Littlefield Publishers, Inc., 2002).
Davis, M., The Universal Computer, The Road from Leibniz to Turing (New York, N.Y.: W.W. Norton & Company, 2000).
Jules-Rosette, B., Terminal Signs, Computers and Social Change in Africa (New York, N.Y.: Mouton de Gruyter, 1990).
.
Kling, R., Reading "All About" computerization, in eds. Arge, P. E., & Schuler, D., Reinventing Technology, Rediscovering Community: critical explorations of computing as a social practice (Greenwich, CT: Ablex Publishing Corporation, 1997).
Reiner, R., Livingstone, S., Allen, J., No more happy endings? The
media and popular concern about crime since the Second World War, in
eds.. Hope, T. and Sparks, R., crime, risk and insecurity, pp. 107-125,
(New York, N.Y.: Routledge, 2000).
Bibliography
Bignell, J., Media Semiotics, an introduction (Vancouver, B.C.: Manchester Press, 2002).
Davidson, J., All in the Mind?: Women, Agoraphobia, and the subject of Self-Help, in Davidson, J. et al., Subjectivities, Knowledges, and Feminist Geographies, The Subjects of Ethics and Social Research (New York, N.Y.: Rowman and Littlefield Publishers, Inc., 2002).
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.
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Last Updated 03/10/02
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